Privacy Policy

January 1, 2025

This Privacy Policy outlines how TwentyFive14, LLC (“we,” “us,” or “our”) collects, uses, protects, and shares information gathered through texting, email, and other electronic communications. By communicating with us through these channels, you consent to the terms of this policy. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

1. How we collect your personal information

We collect information through texting, email, and other electronic communication methods to provide you with high-quality service, communicate important information, improve our offerings, and enhance your experience with our products or services.

2. What Personal Information We Collect

We may collect the following types of information:

•Personal Information: This includes your name, phone number, email address, and other information that identifies you as an individual.

•Communication Content: Messages, attachments, and other content shared in electronic communications.

•Usage Data: Information related to your interaction with our communications, such as timestamps, read receipts, and device type.

3. How We Use Your Information

Your information may be used for purposes including, but not limited to:

•Providing and improving our services;

•Sending notifications about products, promotions, or service updates;

•Responding to your inquiries and support requests;

•Personalizing communications to match your preferences and interests;

•Complying with legal and regulatory requirements.

4. How We Protect Your Information

We take the security of your information seriously and implement appropriate technical, administrative, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction. These measures include:

•Encryption: We encrypt sensitive data during transmission and at rest.

•Access Control: Only authorized personnel have access to sensitive information.

•Data Retention: We retain personal data only as long as necessary for the purposes described in this policy or as required by law.

Despite these safeguards, no data transmission or storage system can be guaranteed as 100% secure.

5. Sharing Personal Information with Third Parties

We do not sell, rent, or lease your personal information to third parties. We may share information with trusted service providers who assist us in operating our services, but only for purposes consistent with this policy. We may also disclose your information if required by law, regulation, or legal process.

6. Opting Out

You may opt out of receiving communications from us at any time by following the instructions provided in the message, replying with “STOP” for texts, or contacting us directly at 912-438-5905. Please note that opting out may limit our ability to provide certain services or updates.

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or through other communication methods. Your continued use of our services after changes are made will constitute your acceptance of the updated policy.

8. Terms and Conditions for SMS:

Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.
Types of SMS Communications: The following types of messages may be sent after obtaining consent:
- Customers and Guests: Updates on orders, scheduled maintenance visits, or other relevant information.
- Appointment Reminders: Reminders about upcoming appointments or events.
Example Message:
“Hi [Customer Name], this is a reminder about your upcoming appointment with TwentyFive14, LLC on [Date] at [Time]. We look forward to seeing you!”
To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”
Standard Messaging Disclosures:
- To opt out of SMS communications, simply reply with “STOP.”
- For assistance or inquiries, reply with “HELP.”
- Message and data rates may apply.
Sample Response for “HELP” Reply:
“For further assistance, please visit our website at www.twentyfive14.com or contact us at 912-438-5905.”
Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.
You may opt-in to receive SMS messages from TwentyFive14, LLC in the following ways:
- Verbally, during a conversation
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Contact Us

If you have any questions about this Privacy Policy or Terms and Conditions, please contact us at:

TwentyFive14, LLC

111 S. Lee Street
Kingsland, GA 31548
leasing@twentyfive14.com
912-438-5905

Thank you for trusting us with your information. We are committed to protecting your privacy.